At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion. 

• Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets. 
• Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts. 
• Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

To prepare commercially sound quotations and assist the sales force in winning orders through technical clarifications as part of a team.

• Prepare proposals for customers within deadlines.
• Respond to technical questions timely and accurately.
• Enter clean orders on all our factories and develop sufficient knowledge to properly administer all orders whether they are for pumps, parts, valves, services, or orders for returned material.
• Expedite data, information, and orders with all factories.
• Develop strong relations with internal factory customers, representatives and customers where applicable.

• Prepare technical and competitive proposals for customers within deadline and respond to any technical clarifications. Where necessary, secure technically and commercially compliant quotations from sub vendors for equipment.
• Enter clean orders on all our factories for pumps, parts, valves, services, or orders for returned material. Own the clean order process and be responsible to hand over jobs to operations or to contract managers.
• Be proactive in querying customers on all quotations and proposals submitted. Follow up and follow through.
• Be proactive in solving problems, being customer service oriented, and dedicated to detail and getting things done correctly. Be familiar with all Goulds products and services, including Goulds USA, Goulds Korea, Goulds UK, ITT Saudi and have partial knowledge of all IP products. Be knowledgeable and gain expertise with required electronic tools.
• Attend or take all possible training that is made available. This can be classroom or through CBT (Computer Based Training)
• Be flexible to additional duties as been instructed by management. Record keeping by e-tools.
• Be familiar with company organization structure, chain of command, policies, and procedures
• Develop strong relations with internal factory contacts, representatives and customers where applicable.
• Assist in organizing pump schools and training of other employees and distributors
• Support Field Sales Engineers, Area Sales Managers, and representatives in all aspects of business with the objective of increasing sales and improving customer service.
• Be aware of concerning sales performance to plan for the Sales Engineer areas
• Support colleagues in same or different areas
• Contributing to improving office procedures so as to become more efficient.
• Support proposal preparation for large key projects
• Constantly seek ways for internal processes improvement, including creation of new processes, if needed.

Demonstrate knowledge of the market conditions and how business and competitive factors influence

Education:

 Mechanical, Electrical or Chemical Engineering

Experience:

Similar Function in Industrial Business (preferred)

Skills/Knowledge:

• Fluent in English (other language plus)
• Team Oriented
• Strong PC Skills with Windows and Office Programs
• Self -Starter
• Ability to establish relationships with Customer base
• Excellent Communication Skills