At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion.
The role of the IT Infrastructure Project Delivery Manager is to plan, execute, and finalize projects according to strict deadlines and within budget. With deep infrastructure experience and strong leadership capabilities, this individual is responsible for coordinating the efforts of team members and third-party contractors or consultants to successfully deliver projects. In addition to managing active projects, the Senior Technical Project Manager will be part of a team to lead the design and implementation of new portfolio and project management processes / methodologies for the IT organization - driving continuous improvement in delivery practices.
This person will be responsible for a portfolio of IT Infrastructure projects and will be expected to work collaboratively with various stakeholders to scope and define key initiatives, deeply understand intended outcomes and success criteria, create a holistic plan to achieve the intended business outcome(s), and lead/drive the effort in coordination with other corporate and value center IT teams. Ultimately, this person will secure stakeholder alignment and ensure/lead the effective execution of all IT infrastructure projects, including the definition of scope, functional designs, technical designs, and project plans (along with all customary relevant artifacts). Lastly, this person will ensure that at the completion of the project scope, the intended business outcomes are measured and have been realized in an organized and accountable manner.
For a person to be successful in this role, they will need to be highly driven (“high motor”), able to balance many active priorities, detail oriented, planful, comfortable in searching out and addressing ambiguity, able to consistently drive results to achieve intended business outcomes, persists with a naturally curious and highly accountable mindset, and approaches situations in a thoughtful and process-oriented manner.
Project Leadership & Execution
• Lead complex IT projects across core infrastructure domains, including Data Center, Hosting, Cloud, Network, End User Computing, Security, Mergers & Acquisitions, Applications, and related areas.
• Manage projects from initiation through implementation, training, and operational handoff, ensuring delivery on schedule, within scope, and budget.
• Develop detailed project plans, including resource acquisition (personnel, hardware, software), task sequencing, risk management, and contingency strategies.
• Oversee project budgets, forecasts, and cost models, ensuring financial accountability and transparency.
• Conduct regular status reviews and communicate project progress, challenges, and successes with stakeholders at all levels—from technical teams to senior leadership.
Technical & Strategic Collaboration
• Apply technical knowledge and hands-on experience to guide infrastructure initiatives such as cloud migrations, network upgrades, data center expansions, and compliance certifications.
• Collaborate with IT and business leaders to define project scope, goals, and success criteria
• Translate potentially ambiguous or multi-faceted business requirements / goals into clear actionable insights for technical practitioners and leaders.
• Translate complex technical concepts into clear, actionable insights for non-technical audiences, ensuring alignment across stakeholders.
• Influence and drive outcomes in matrixed environments by engaging cross-functional teams, vendors, and external partners effectively.
Process & Methodology Development
• Design, implement, and continuously improve project management methodologies, tools, and templates to standardize and optimize delivery.
• Lead adoption of capacity and demand management practices, including intake prioritization, time tracking, and chargeback models.
• Champion risk identification and mitigation processes throughout the project lifecycle.
• Promote knowledge transfer and documentation to enable smooth operational transitions post-project completion.
Team & Vendor Management
• Lead and motivate diverse, cross-functional project teams, including direct staff and contractors, fostering a collaborative and high-performing culture.
• Provide mentorship, coaching, and conflict resolution to ensure team cohesion and accountability.
• Manage vendor relationships, including contract and SOW oversight, ensuring alignment with project objectives and organizational standards.
Communication & Reporting
• Facilitate communication and coordination across business units, IT departments, project sponsors, and external suppliers.
• Develop and maintain an evergreen prioritized project portfolio for all active and on-deck projects
• Develop and maintain consistent and repeatable project health status updates on a recurring, periodic basis for all projects.
• Conduct project meetings, presentations, and reviews tailored to audience needs—from detailed technical discussions to executive briefings.
• Execute post-project evaluations, capturing lessons learned and recommending improvements for future initiatives.
Agile and Waterfall Delivery
• Operate effectively within both traditional Waterfall and Agile project management frameworks, tailoring approaches to project and organizational needs.
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