Quality Assurance Manager
- ID
- 2025-15541
- Category
- Quality Control and VBLSS
- Position Type
- Employee
- Telecommute
- No
About ITT:
ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life.
Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations.
Our businesses are organized in three distinct segments, each based around our core engineering DNA:
Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj.
Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.
Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.
Position Summary
The Quality Assurance Manager has managerial oversight of the Quality Assurance team at the BIW facility in Santa Rosa, CA. The Quality Assurance Manager will demonstrate leadership in a manufacturing plant, in the energy industry. Responsibilities include developing, implementing, and maintaining a robust quality system, and measuring its effectiveness to assure that the products/processes meet internal quality standard requirements established by customers and regulatory agencies. The position is onsite daily in Santa Rosa, CA.
Essential Responsibilities
- Manage all Quality activities in Santa Rosa and associated product lines in Nogales facility.
- Manage and coordinate audits for ISO9001, ISO80079 (ATEX) and C1D1 product certifications, to include internal audit activities, reports and associated corrective actions.
- Develop and administer the department’s annual budget.
- Conduct salary and performance reviews for those employees reporting to this position.
- Oversee the training needs of the department including continuous improvement training and specialized training for technical and professional development of QA and other personnel as appropriate.
- Assist and participate in the company’s training program and, where possible, evaluate effectiveness of training in the improvement of quality.
- Conduct monthly reviews to ensure quality goals and objectives of the company are in accordance with ISO 9001.
- Participate in the establishment and implementation of quality specifications, testing procedures and standards for raw materials, process, and finished products.
- Assist in testing and analysis of new product samples and prototypes and of field returns.
- Provide technical assistance to Purchasing in connection with the development of suppliers providing materials and services for use at BIW.
- As required, develop and use control charts and statistics in support of quality programs.
- Develop and recommend inspection and sampling techniques and quality control plans.
- Maintain and prepare reports and information relative to the quality performance of the department and the company.
- Oversee the internal audit program.
- Oversee the administration and reporting of Discrepancy Reports and rejected product and the publication and use of data in improving processes and products.
Position Requirements
- BS Degree in technical or manufacturing field is preferred. Equivalent education and experience will be considered.
- 5+ years of experience leading quality assurance in a technical environment is required. Operations and engineering experience are preferred.
- Preferred certifications: ATEX auditor, ISO9001 lead auditor, Certified Quality Engineer
- Experience managing people, schedules and timecard.
- MS Word and Excel experience is required.
- ERP experience is required.
- Advanced Product Quality Planning (APQP or AS9145) – how to write PFMEA, Control Plans
- Experience in managing/organizing manufacturing facilities for compliance to ISO9001 and ISO80070 (ATEX)
- Experience in leading continuous improvement teams and initiatives.
- Excellent written and verbal communication skills
- Interact effectively with internal staff, suppliers, regulatory agencies, parent company representatives, etc.
- Ability to multi-task and appropriately adjust priorities.
- Interpret and apply policies and procedures effectively.
- Must be familiar with the implementation, administration, and use of charting and statistical techniques. Proficient with basic math and statistical functions.
- Administer training and/or directly train company personnel in statistics, charting, and other technical training and programs.
- Organizational skills and test/inspection equipment skills are preferred.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
Safety is a core value at ITT. Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses.
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