Director Commercial Management
- ID
- 2025-15602
- Category
- Program Management
- Position Type
- Employee
- Telecommute
- No
About ITT:
About ITT:
ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life.
Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations.
Our businesses are organized in three distinct segments, each based around our core engineering DNA:
Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj.
Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.
Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.
Position Summary
The Commercial Management Director is a key leadership role responsible for overseeing business strategy execution and managing day-to-day operations within the Order Management Organization. This organization includes Order Entry, Contract Management, Document Management, Contract Engineering and Design, Order Change Management, and Project Management. The position ensures flawless execution of order management processes while driving profitability and operational excellence.
Essential Responsibilities
- Provide strategic direction and operational oversight for order management functions, ensuring risk mitigation, schedule adherence, and profitability for engineered and key user projects.
- Collaborate extensively with Operations, Sales, Marketing, and Applications teams during proposal preparation, contract award, and order fulfillment phases.
- Support site P&L by defining acceptable margins, negotiating contract terms and conditions, and ensuring compliance with corporate and legal guidelines.
- Act as escalation point for commercial disputes with internal and external stakeholders.
- Drive margin improvements across the project portfolio and lead initiatives to enhance commercial performance.
- Develop and refine sales and cross-functional order management processes to improve communication and efficiency.
- Advance systems and tools to meet project deliverables and deliver a premier customer experience.
- Oversee progress invoicing and resolution of commercial disputes in alignment with contract terms.
- Collaborate with Sales and Project Management teams to improve handling of large-scale orders, typically exceeding $1M USD.
- Maintain and manage a load matrix that supports aggressive growth strategies while sustaining high customer service levels.
Position Requirements
- Extensive experience in commercial management, contract negotiation, and project execution.
- Strong leadership capabilities with proven success in cross-functional collaboration.
- Expertise in driving margin improvement and operational efficiency.
- Excellent analytical, communication, and problem-solving skills.